Why Isn’t My Payment Going Through?

Experiencing payment issues at checkout can be frustrating, but resolving them is often straightforward. At SeoulSkin, we strive to ensure a smooth, secure checkout process. This guide will help troubleshoot common reasons why your payment might not be going through, so you can complete your order with confidence.

Verify Your Card Details

Incorrect card information is a frequent cause of declined transactions. To ensure your payment is successful:

• Double-check all digits, expiry date, and security code.
• Confirm the billing address matches your card's bank records.

Check Your Bank and Card Settings

Some cards have restrictions on online or international payments. To resolve possible issues:

• Ensure your card supports online and e-commerce transactions.
• Check your available balance or credit limit.
• Contact your bank to confirm there are no security blocks.

Try an Alternative Payment Method

If your primary payment isn’t working, consider using a different method. We accept major credit and debit cards, as well as secure payment options like PayPal. Switching payment methods can quickly resolve many transaction issues.

Reach Out to SeoulSkin Support

If you’ve tried all the above steps and still can’t complete your purchase, our support team is ready to help. Contact us with your issue and we’ll guide you through a solution, ensuring your Korean skincare essentials reach you without delay.

Conclusion: Smooth Payments, Seamless Shopping

Most payment problems can be solved by checking details and communicating with your bank or trying an alternate payment method. SeoulSkin is committed to ensuring your buying experience is seamless and secure. If issues persist, our friendly support team is just a message away!