Where Is My Order and How Do I Track It?

Wondering where your order is, or how to track it? We know prompt delivery is essential to your skincare routine. At SeoulSkin, we’re dedicated to providing you with up-to-date tracking and transparent order information. In this guide, we’ll outline how to track your order and what to do if there are delivery concerns.

How to Track Your Order

Once your order ships, you’ll receive an email with a tracking link. To check your order status and tracking directly:

1. Log in to your SeoulSkin account.
2. Go to the 'Order History' section.
3. Select the relevant order to view its current status and tracking link.

No Tracking Email Received?

If you haven’t received your tracking email, check your spam or promotions folder first. If you’re still unable to locate it, log into your SeoulSkin account as outlined above. You can always reach out to our support team for further help or confirmation of dispatch.

Understanding Shipping Timelines

Order delivery times depend on your location and the shipping method selected at checkout. We deliver across Ireland, with estimated delivery windows displayed during checkout and in your order confirmation email. International shipping may take longer, and you can track all orders online for real-time updates.

What to Do If Your Order Is Delayed

If your order doesn’t arrive within the estimated time, or tracking hasn’t updated, contact our support team with your order number. We’ll investigate and keep you informed, ensuring your experience with SeoulSkin remains smooth and stress-free.

In Summary

You can track your Korean skincare order easily via your SeoulSkin account or the tracking link sent by email. Should you face any issues, our support team is always here to help you enjoy the accessibility, authenticity, and quality SeoulSkin is known for.