Can I Change or Cancel My Order After Placing It?

At SeoulSkin, we understand skincare decisions sometimes change! If you need to change or cancel your order after placing it, we aim to help wherever possible. However, due to our fast processing times and commitment to prompt delivery, order changes or cancellations depend on your order’s status at the time of your request.

How to Request an Order Change or Cancellation

To change or cancel your order:

1. Contact our customer support team immediately with your order number.
2. Request your desired change or let us know if you’d like to cancel.
3. Wait for confirmation from our team regarding what’s possible.

Order Processing Timelines

SeoulSkin processes orders swiftly to ensure your Korean skincare arrives quickly. Once your order is processed or shipped, we can no longer guarantee changes or cancellations, as parcels are prepared for delivery soon after payment confirmation.

What If My Order Has Shipped?

If your order has already shipped, changes or cancellations aren’t possible. However, you may be eligible for a return or exchange once your parcel arrives. Please consult our returns policy for more information on your options.

Additional Support and Tips

• Keep your order number handy when contacting support.
• Check your order status in your SeoulSkin account dashboard.
• Reach out through our contact page for the quickest assistance.

Conclusion: Act Quickly for Changes

While SeoulSkin aims to accommodate changes and cancellations, fast processing means quick action is essential. Contact us right away for the best chance to modify your order. If your order has already shipped, refer to our returns policy for available options.